Software Refund Policy

This is a translation provided for convenience. The Russian version is the authoritative legal text.

Software is classified as a non-returnable item under the copyright law of the Russian Federation.

Key provisions

The buyer may cancel the order before receiving the product. After receipt, a refund is not possible, because what is being acquired is "a right of use which relates to objects of copyright" and is protected as a literary work.

Status of the product

Non-periodical publications are included in the list of items not subject to return or exchange under the laws of the Russian Federation.

Determining the moment of receipt

Receipt of the Software is deemed to occur upon:

• Generation of a registration key or activation of the license;
• Downloading the full version of the software product.

Information about key generation and downloads is stored on the seller's server.

Exception for distance sales

If no demonstration version is available, returns are permitted within 7 days under consumer-protection law.

If a free trial or demo version is made available before purchase, sale of the full version is not classified as a distance sale with a right of return.